Website: www.personal-fitness.org.uk, www.rachelriech.com

As I am an enthusiastic and dynamic individual, I want to provide the General Public with my passion of sports by sharing my knowledge and experience to my clients with lots of empathy and encouragement.

Personal Trainer Qualifications
Active IQ Level 2 Certificate in Instructing Fitness.

Active IQ Level 2 Certificate in Exercise to Music.

Active IQ Level 3 in Personal Training.

The Training Room Certificate in Studio Cycling.

The Training Room Certificate in Circuit Training.

The Training Room Certificate in Boxer-Blast.

The Training Room Certificate in Sports Nutrition.

Emergency First Aid

I also have attended certified courses in Health and Safety.

Profile.

I am a dynamic individual with a love of sport and excellent organisational and communication skills gaining experience dealing with the General Public. I am a good team player and I am an outgoing and enthusiastic person and have the ability to liaise with people at all levels. I am a very self-motivated individual, and I thrive under pressure to exceed my own personal goals. I have a positive attitude and always willing to change any aspect of my role as necessary. Furthermore, I am always willing to help any member of the team who requires my help. I am also involved in event management for an Exopolitics group based in Leeds. This includes the planning, operational, financial, and events marketing stages of the project. Myself and other members of the group have arranged several conferences and have further forthcoming music and conference events in the future.

Previous Employment and Transferable Skills

Jan 09-Oct 09, Consultant, Claims Warehouse & Gaining Relevant Training Qualifications
Apr 08-Jan 09, Sales Support, Skandia

I was responsible for managing my own workload.
I worked very closely with the sales team.
I also trained clients on the use of the on-line client management system.
Analysed and reported on the current business levels in the pipeline to achieve the set sales targets.

Apr 07-Apr 08, Mortgage Administrator, Bates Investments Service

Responsible for handling all aspects of a client’s requirements.
Maintaining accurate information.
Maintained to the highest standard ensuring that client expectations were exceeded.

May 05-Apr 07, Case Manager/Customer Sales Rep, Accord Mortgages/Yorkshire Building Society

Selling to new and existing clients a variety of products and services.
Collated information on client's requirements and current circumstances.
Created helpful training tools and mentored new recruits.

Mar 02-May 05, Customer Account Manager, HSBC Group Plc

Had several positions including Sales Representative, Customer Advisor and Team Leader.
Responsible for organising holidays.
Performed return to work interviews.
Organised rotas and team meetings.
Created incentives to keep morale high and increase team productivity.
Spoke to clients by telephone to discuss their requirements.
Face-to-face meetings with client for the completion of sales.

Apr 01-Mar 02, Contracts Executive, ISA International Plc

Created bespoke proposals to promote and sell our products to various companies.
Evaluated company's requirements.
Created pricing and contract reviews for existing customers.

Feb 98-Apr 01, MADC Controller, Computacenter LTD

Sales administration.
Project Manager.
Health and Safety officer.
First Aider.
Liaising with a wide range of people on a day-to-day basis.

Sep 97-Feb 98, Helpdesk Operator, Elida Faberge

Very busy environment.
Diagnosed and solved a wide range of problems over the telephone and face-to-face.

Mar 94-Sep 97, Sales Assistant, Olympus Outdoor World

Education

1991-1993 Two A-Levels in Mathematics and Economics at Lutterworth Grammar School

1989-1991 Ten GCSEs at Lutterworth Grammar School

Non-smoker with a full clean driving licence